Refund policy

Last updated: November 2, 2026

• Before activation: full refund, any time. Unused license codes can simply be left unused; email [email protected] with the code and we will process it.
• Within 7 days of activation: refund if the Software does not work on your supported setup and we cannot resolve it. The license is deactivated upon refund.
• After 7 days: refunds are assessed case by case (duplicate purchase, accidental wrong product, service outages).
• Payments made via a merchant-of-record provider are refunded through that provider under the same rules; processed refunds typically appear within 5–10 business days.
• Chargebacks are handled by the payment provider; a license involved in a chargeback may be suspended until resolved.